Why can’t I log in to sign my loan closing documents?
If you're the primary borrower and unable to log in, first double-check that you're using the correct link sent to your email and personal credentials. If everything looks right and you still can’t access your closing documents, please reach out to us for support: Contact our team by phone at 1-800-508-7624 or through our contact form at https://dreamspring.org/contact.
If you are a co-borrower, make sure you're using the personalized link sent to your email and signing in with your own credentials. Using the primary borrower’s information may prevent you from logging in or signing your documents.